Hi ZenSound,
I bought a pair of Bose SoundSport Wireless Headphones (Black) last 2 month from the online store in Vivo City, Singapore. Now, it is found difficulty in connection with my phone! I know there is a warranty but I'm not sure that whether or not it includes the problem and how long the warranty last.
Thank you.
Hi Sally Wong,
We are sorry to hear from you that you experience difficulties in our product. All of ZenSound product has 1-year warranty that will cover all the damages except for damage due to customer negligence. Please provide ZenSound with your details and the technical team will collect the faulty product from your doorstep. However, please do no post any private information in the forum as it can been seen by public. Please drop us a email at zensoundis@gmail.com with particulars and the technical team will contact you for pick-up
Thank You,
Customer-Public Relation (CPR) Director,
Yewf Loh